Delivery & Returns
Delivery Information
At Pippins Doggy Treats, we are committed to ensuring prompt delivery of your orders. Our delivery methods are designed to deliver your dog's favourite treats to your doorstep in a timely manner. We take great care in packaging your items to ensure they arrive in perfect condition. Our delivery costs aim to provide affordable delivery options for our customers. We will reduce the Postage and Packing by 50% at Checkout.
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Prices for 2024 updated on 21/09/2024
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ROYAL MAIL - TRACKED 48 DELIVERY MAINLAND UK
Small Parcel up to 2kg from £3.39 - Your Price £2.00
Medium Parcel from 2kg up to 20kg - Please contact our team
If you have any questions, feel free to reach out to our team at info@pippinsdoggytreats.com
Return & Exchange Policy
Our goal at Pippins Doggy Treats is to ensure that you and your furry friend are satisfied with every purchase. We want you to have peace of mind when shopping with us, knowing that you can easily request a refund or exchange.
Unfortunately due to the nature of the products we are unable to do refunds; however, we value your feedback and are dedicated to resolving any issues to your satisfaction. If you have any questions about our return and exchange policy, don't hesitate to contact us.
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If for any reason you or your furry friend are disappointed with your purchase, please get in touch by emailing us at info@pippinsdoggytreats.com
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Our customer service team is available to speak to you Monday to Friday 9:00am to 4:00pm.
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DAMAGES
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item. This will ensure we can assess the issue and make it right.
This does not affect your statutory rights.